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DELIVERING THE MAINTENANCE SERVICE - 1975 to 2020
by Brian Goodwin

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1. Delivering the Maintenance Service

2. 1970’s

3. 1980’s

4. 1990’s

5. Perceived Problems

6. Getting the Job Done!

7. Contractors

8. The Model

9. Works Contracts x 2

10. Client Support Contract

11. Traffic Control & Information Systems Contract

12. Lessons Learned

13. Cost Comparison £ million

14. Quality or Price ?

15. Future

16. Delivering the Maintenance Service

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